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Frequently Asked Questions (FAQ)

Your First Visit Video

Running time: 3-1/2 Minutes
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What happens during my first visit?

During your first visit you can expect the following:

  • Arrive at your appointment with your paperwork completed (you can download it from our website - see the paperwork or forms link).
  • You will provide us with your prescription for physical therapy.
  • We will copy your insurance card.
  • You will be seen for the initial evaluation by the therapist.
  • The therapist will discuss the following:

    1. Your medical history.
    2. Your current problems/complaints.
    3. Pain intensity, what aggravates and eases the problem.
    4. How this is impacting your daily activities or your functional limitations.
    5. Your goals with physical therapy.
    6. Medications, tests, and procedures related to your health.
  • The therapist will then perform the objective evaluation which may include some of the following:

    1. Palpation - touching around the area of the pain/problem. This is done to check for the presence of tenderness, swelling, soft tissue integrity, tissue temperature, inflammation, etc.
    2. Range of Motion (ROM) - the therapist will move the joint(s) to check for the quality of movement and any restrictions.
    3. Muscle Testing - the therapist may check for strength and the quality of the muscle contraction. Pain and weakness may be noted. Often the muscle strength is graded. This is also part of a neurological screening.
    4. Neurological Screening - the therapist may check to see how the nerves are communicating with the muscles, sensing touch, pain, vibration, or temperature. Reflexes may be assessed as well.
    5. Special Tests - the therapist may perform special tests to confirm/rule out the presence of additional problems.
    6. Posture Assessment - the positions of joints relative to ideal and each other may be assessed.

The therapist will then formulate a list of problems you are having, and how to treat those problems. A plan is subsequently developed with the patient's input. This includes how many times you should see the therapist per week, how many weeks you will need therapy, home programs, patient education, short-term/long-term goals, and what is expected after discharge from therapy. This plan is created with input from you, your therapist, and your doctor.

...

What do I need to bring with me?

Make sure you bring your physical therapy referral (provided to you by your doctor) and your payment information. If your insurance is covering the cost of physical therapy, bring your insurance card. If you are covered by Workers' Compensation, bring your claim number and your case manager's contact information. If you are covered by auto insurance or an attorney lien, make sure you bring this information.

How should I dress?

You should wear loose fitting clothing so you can expose the area that we will be evaluating and treating. For example, if you have a knee problem, it is best to wear shorts. For a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants, again so we can perform a thorough examination.

How long will each treatment last?

Treatment sessions typically last 30 to 60 minutes per visit.

How many visits will I need?

This is highly variable. You may need one visit or you may need months of care. It depends on your diagnosis, the severity of your impairments, your past medical history, etc. You will be re-evaluated on a monthly basis and when you see your doctor, we will provide you with a progress report with our recommendations.

Why is physical therapy a good choice?

More than half of all Americans are suffering from pain. Whether it is a recent episode or chronic, an ABC News/Stanford study revealed that pain in America is a serious problem. However, many do not even know that physical therapists are well equipped to not only treat pain but also its source.

Physical therapists are experts at treating movement and neuro-musculoskeletal disorders. Pain often accompanies a movement disorder, and physical therapists can help correct the disorder and relieve the pain.

What do physical therapists do?

You have probably heard of the profession of physical therapy. Maybe you have had a conversation with a friend about how physical therapy helped get rid of his or her back pain, or you might know someone who needed physical therapy after an injury. You might even have been treated by a physical therapist yourself. But have you ever wondered about physical therapists--who they are and what they do? Many people are familiar with physical therapists' work helping patients with orthopedic problems, such as low back pain or knee surgeries, to reduce pain and regain function. Others may be aware of the treatment that physical therapists provide to assist patients recovering from a stroke (e.g., assisting them with recovering use of their limbs and walking again).

The ability to maintain an upright posture and to move your arms and legs to perform all sorts of tasks and activities is an important component of your health. Most of us can learn to live with the various medical conditions that we may develop, but only if we are able to continue at our jobs, take care of our families, and enjoy important occasions with family and friends. All of these activities require the ability to move without difficulty or pain.

Because physical therapists are experts in movement and function, they do not confine their talents to treating people who are ill. A large part of a physical therapist's program is directed at preventing injury, loss of movement, and even surgery. Physical therapists work as consultants in industrial settings to improve the design of the workplace and reduce the risk of workers overusing certain muscles or developing low back pain. They also provide services to athletes at all levels to screen for potential problems and institute preventive exercise programs. With the boom in the golf and fitness industries, a number of physical therapists are engaged in consulting with recreational golfers and fitness clubs to develop workouts that are safe and effective, especially for people who already know that they have a problem with their joints or their backs.

The cornerstones of physical therapy treatment are therapeutic exercise and functional training. In addition to "hands-on" care, physical therapists also educate patients to take care of themselves and to perform certain exercises on their own. Depending on the particular needs of a patient, physical therapists may also "mobilize" a joint (that is, perform certain types of movements at the end of your range of motion) or massage a muscle to promote proper movement and function. Physical therapists also use methods such as ultrasound (which uses high frequency waves to produce heat), hot packs, and ice. Although other kinds of practitioners will offer some of these treatments as "physical therapy," it's important for you to know that physical therapy can only be provided by qualified physical therapists or by physical therapist assistants, who must complete a 2-year education program and who work only under the direction and supervision of physical therapists.

Most forms of physical therapy treatment are covered by your insurance, but the coverage will vary with each plan. Most states do not legally require patients to see their physicians before seeing a physical therapist. Most of the time all you have to do is ask your doctor if physical therapy is right for you.

Reference: APTA

Why are people referred to physical therapy?
You and others may be referred to physical therapy because of a movement dysfunction associated with pain. Your difficulty with moving part(s) of your body (like bending at the low back or difficulty sleeping on your shoulder, etc.) very likely results in limitations with your daily activities (e.g., difficulty getting out of a chair, an inability to play sports, or trouble with walking, etc.). Physical therapists treat these movement dysfunctions and their associated pains and restore your body's ability to move in a normal manner.
Why should I choose a private practice physical therapist?

Who is better to see, a PT that works for a physician or a PT that owns a private practice? We leave it up to you to draw your own conclusions but here are some facts. The studies indicate there were more treatments (visits per patient were 39% to 45% higher in physician owned clinics) and the cost was greater for those patients that attended a physician owned physical therapy practice (both gross and net revenue per patient were 30% to 40% higher)1.

Another study indicated that licensed and non-licensed therapy providers spent less time with each patient in physician owned clinics and physical therapy assistants were substituted for physical therapists.2

Another older study concluded that "Therapists who had treated patients through direct access were significantly more likely to believe that direct access had benefited them professionally and benefited their patients than were therapists who had not practiced through direct access."3

We believe that we can provide you with the highest quality of care available and do it in a cost-effective manner.4 You will work closely with your physical therapist and in most instances, your case will be managed by the same physical therapist from the beginning to the end of your experience with us.

  1. Mitchell, J., Scott, E., Physician Ownership of Physical Therapy Services: Effects on Charges, Utilization, Profits, and Service Characteristics, Journal of the American Medical Association, 1992.
  2. "Joint Ventures Among Health Care Providers in Florida," State of Florida Health Care Cost Containment Board, 1991.
  3. Domholdt E, Durchholz AG. Direct access use by experienced therapists in states with direct access. Phys Ther. 1992 Aug;72(8):569-74.
  4. Federal Office of the Inspector General May 1, 2006 - This report calls into question billing processes done by non-physical therapist owned practices.
Who pays for the treatment?
In most cases, health insurance will cover your treatment. Click on our insurance link above for a summary of insurances we accept and make sure you talk to our receptionist so we can help you clarify your insurance coverage.
Who will see me?

You will be evaluated by one of our licensed and highly trained physical therapists and he/she will also treat you during subsequent visits. Unlike some clinics, where you see someone different each visit, we feel it is very important to develop a one-on-one relationship with you to maintain continuity of care. Since only one physical therapist knows your problems best, he/she is the one that will be working closely with you to speed your recovery.

Are there physical therapy specialists?

Orthopedic Physical Therapy - Probably the most common physical therapy specialist is the orthopedic specialist. These specialists care for post-surgical patients, arthritis, tendinitis/tendinosus, fracture rehabilitation, muscle sprains and strains, neck and back pain, hip and knee problems, shoulder, elbow, and wrist conditions. Some are board certified as Orthopedic Certified Specialists (OCS).

Manual Therapy - Manual therapy is a broad term that describes a variety of hands-on treatment techniques that are applied to movement dysfunctions. Grade five mobilizations, Mulligan mobilizations with movement, Maitland and Kaltenborn techniques, functional technique, neural mobilization, joint mobilization, craniosacral therapy, strain/counter strain, myofascial release, etc. These are some of the more popular manual therapy techniques. Many manual therapists will take continuing education courses, obtain certifications in manual therapy, and will sit for board certification from the American Physical Therapy Association and other organizations. Most physical therapists incorporate manual therapy techniques as a part of a complete treatment plan.

Geriatric Physical Therapy - Some therapists specialize in the rehabilitation of seniors. As the body ages, a variety of challenges arise. We stiffen, we lose strength, our balance skills decline, our bones become brittle (osteoporosis), our endurance decreases, and we take longer to recover from injuries. Balance and fall prevention are of paramount importance to the therapist who is working with seniors and some clinics are solely dedicated to caring for those with balance problems. Most physical therapists work with seniors/geriatric patients. Some have obtained additional education, have passed a board examination, and have earned the Geriatric Certified Specialist (GCS) title.

Sports Rehabilitation - Experts in assisting with recovery after injury and surgery. Many sports specialists help with retraining the athlete utilizing running, throwing, jumping, and sport-specific programs to name a few. A therapist with the Sports Certified Specialist (SCS) title has passed a board certified test.

Fitness and Wellness - Physical therapists are well trained to help with your fitness needs and wellness programs. If you need an exercise program, have trouble with your weight, are concerned about osteoporosis, have an issue with diabetes, or you would like to learn how to prevent falls, physical therapists can help. The previous examples are just a few of the many programs physical therapists offer.

Hand Therapy - Most physical therapists are well trained to treat hand and wrist conditions. Some therapists have taken additional courses and training and have passed a hand therapy certification examination. These therapists are called Certified Hand Therapists (CHTs).

Women's Health - Some therapists specialize in women's issues such as pregnancy problems, pelvic pain, and incontinence. Special treatment is available for women who have these problems. Many that suffer from incontinence do so needlessly. A physical therapist may be able to help.

Industrial Rehabilitation - Specialists in industrial rehabilitation help with those that have suffered on-the-job injuries. Moreover, they will evaluate work tasks, fabricate assistive devices, evaluate your ergonomic situation, and help redesign work flow/tasks to decrease the incidence of injury. Often, industrial rehabilitation specialists will evaluate your ability to perform certain job tasks with a Functional Capacity Evaluation (FCE).

Pediatric Physical Therapy - Pediatric therapists specialize in the rehabilitation of children. They may assist with kids who suffer from cerebral palsy, developmental disorders, neurological disorders, and/or orthopedic problems. A Pediatric Certified Specialist (PCS) is a board certification that some may obtain from the American Physical Therapy Association.

Aquatic Physical Therapy - Aquatic therapy takes advantage of the physical properties of water to assist with the rehabilitative process. Buoyancy, turbulence, hydrostatic pressure, and thermal properties of water can assist with the rehabilitation of a patient. Those suffering from chronic pain, osteoarthritis, fibromyalgia, rheumatoid arthritis, lumbar fusion surgery, or with a limited weight-bearing status are just a few of the many different patient populations that can benefit from aquatic therapy.

Cardiac and Pulmonary Rehabilitation - A small percentage of physical therapists practice in this discipline. Those that pass the board certification have the title of Cardiovascular and Pulmonary Certified Specialist (CCS) work with patients who have had heart attacks, bypass surgeries, angioplasty, breathing problems, emphysema, and other heart/lung related conditions. Physical therapists are well equipped to work with these types of patients because many of them have orthopedic ailments that limit their ability to function. In other words, a physical therapist can address the heart and lung problems as well as the muscle problems that are concurrently present.

Neurological, Spinal Cord Injury, and Traumatic Brain Injury Rehab - A large portion of physical therapists work with patients who suffer from these conditions. Functional retraining including, walking, wheelchair use, getting in and out of bed or chairs (transfer training), moving in bed (bed mobility), and retraining patients to use their shoulders, arms, and hands are just some of the services these therapists provide to those with neurological involvement. A certified specialist holds a Neurologic Certified Specialist title (NCS).

Balance, Dizziness, and Vertigo Rehabilitation - Many suffer from dizziness or BPPV (benign paroxysmal positional vertigo). Some clinics specialize in the rehabilitation of patients with vertigo. Patient education, strengthening, safety awareness, posture and balance exercise, walking exercise, and special techniques that affect sensory and balance centers of the brain and limbs are all important components of a rehabilitation program.

Amputee Rehabilitation - many physical therapists specialize in the rehabilitation of amputees. Caring for the injured limb, functional and walking training, training in the use of assistive devices (crutches, canes, prosthetic limbs, etc.) are all provided by a therapist who specializes in care for amputees.

Wound Care - Some therapists specialize in the treatment and care of wounds. This is accomplished by the removal of unviable tissue (debridement), the application of special dressings and prescription drugs/ointments, and the use of ultrasound, electrical stimulation, and aquatic modalities to promote healing. Exercise and patient education are also routine components of a wound care program.

ECS (Clinical Electrophysiologic Certified Specialist) - A physical therapist who is board certified to perform electroneurophysiology examinations such as nerve conduction studies and electromyography.

Lymphedema Rehabilitation - We take it for granted but a special component of the circulatory system, the lymph system, helps filter and drain fluid from our arms and legs. When this drainage system is damaged, painful swelling can result. Some therapists specialize in the treatment of lymphedema as it is called. Special positioning, massage and bandaging techniques are utilized by the lymphedema specialist.

Osteoporosis Rehabilitation and Prevention - Some practitioners specialize in the evaluation and treatment of osteoporosis patients. Working in concert with your medical doctor, the therapist will often design a specialized weight-bearing and resistance training program for those with this silent disease.

Is physical therapy painful?

For many patients, one of the primary objectives is pain relief. This is frequently accomplished with hands-on techniques, modalities such as ultrasound, electrical stimulation, and/or heat or cold therapy. Movement often provides pain relief as well. Your physical therapist will provide you with the appropriate exercises not only for pain relief but to recover range of motion, strength, and endurance.

In some cases, physical therapy techniques can be painful. For example, recovering knee range of motion after total knee replacement or shoulder range of motion after shoulder surgery may be painful. Your physical therapist will utilize a variety of techniques to help maximize your treatment goals. It is important that you communicate the intensity, frequency, and duration of pain to your therapist. Without this information, it is difficult for the therapist to adjust your treatment plan.

What types of treatments will I receive?

There are dozens of different types of treatment interventions. Here is a list of treatment interventions:

Active Range of Motion (AROM) - the patient lifts or moves a body part through range of motion against gravity. AROM is usually one of the first modalities prescribed for arthritis.

Active Assistive Range of Motion (AAROM) - therapist-assisted active range of motion. This is usually prescribed for gentle stretching or strengthening for a very weak body part.

Stationary Bicycle - with or without resistance. This is usually prescribed for improving the strength and/or range of motion of the back or lower extremities as well as cardiovascular endurance.

Gait or Walking Training - the analysis of walking problems by visually examining the interaction of the low back and the joints of the thighs, legs, and feet during the various stages of walking, including initial contact, loading response, mid stance, terminal stance, pre swing, mid swing, and terminal swing. Many back, thigh, leg, ankle, and foot problems may be caused by or manifest themselves in subtle gait abnormalities.

Isometrics - muscle contraction without joint movement. This is usually prescribed for strengthening without stressing or damaging the joint (e.g., arthritis, or exercises to be performed in a cast, or right after surgery if recommended by the therapist/doctor).

Isotonics- muscle(s) contracting through the ROM with resistance. This is usually prescribed for strengthening.

Soft Tissue Mobilization - therapeutic massage of body tissue performed with the hands. Soft tissue mobilization may be used for muscle relaxation, to decrease swelling, to decrease scar tissue adhesions, and for pain relief.

Mobilization - hands-on therapeutic procedures intended to increase soft tissue or joint mobility. Mobilization is usually prescribed to increase mobility, delaying progressive stiffness, and to relieve pain. There are many types of mobilization techniques including Maitland, Kaltenborn, Isometric Mobilizations, etc.

Proprioceptive Neuromuscular Facilitation (PNF) - a system of manually resisted exercises performed in diagonal patterns that mimic functional movements. PNF was initially used in developmentally and neurologically impaired patients but now is used in almost every aspect of neuromuscular retraining from athletes in sports facilities to the very weak in hospitals and nursing homes.

Posture Training - instruction in the correct biomechanical alignment of the body to reduce undue strain on muscles, joints, ligaments, discs, and other soft tissues. There is an ideal posture, but most people do not have ideal posture. Therapists educate patients about the importance of improving posture with daily activities. Stretching and strengthening exercises may be prescribed to facilitate postural improvement and to prevent further disability and future recurrences of problems.

Progressive Resistive Exercises (PRE) - exercises that gradually increase in resistance (weights) and in repetitions. PRE is usually prescribed for reeducation of muscles and strengthening. Weights, rubber bands, and body weight can be used as resistance.

Passive Range of Motion (PROM) - the patient or therapist moves the body part through a range of motion without the use of the muscles that "actively" move the joint(s).

Stretching/Flexibility Exercise - exercise designed to lengthen muscle(s) or soft tissue. Stretching exercises are usually prescribed to improve the flexibility of muscles that have tightened due to disuse or in compensation to pain, spasm or immobilization.

Cryotherapy or Cold Therapy - used to cause vasoconstriction (the blood vessels constrict or decrease their diameter) to reduce the amount of fluid that leaks out of the capillaries into the tissue spaces (swelling) in response to injury of tissue. Ice or cold is used most frequently in acute injuries, but also an effective pain reliever for even the most chronic pain.

Neuromuscular Electrical Stimulation (NMES) - the application of electrical stimulation to aid in improving strength (e.g., the quadriceps muscle after knee surgery or injury). NMES is also used to decrease pain and swelling and to relieve muscle spasm.

Neck Traction - a gentle longitudinal/axial pull on the neck, either manual or mechanical, intermittent or continuous for relief of neck pain, to decrease muscle spasm and facilitate unloading of the spine.

Heat - heat is recommended to decrease chronic pain, relax muscles, and for pain relief. It should not be used with an acute or "new" injury.

Iontophoresis - medications are propelled through the skin by an electrical charge. This modality works on the physical concept that like charges repel each other, therefore, a positively charged medication will be repelled through the skin to the underlying tissues by the positively charged pad of an iontophoresis machine. Iontophoresis is usually prescribed for injuries such as shoulder or elbow bursitis.

Pelvic Traction - the longitudinal/axial pull on the lumbar spine, either manual or mechanical, intermittent or continuous. Pelvic traction may be helpful for the relief of low back pain and muscle spasm.

Transcutaneous Electrical Nerve Stimulation (TENS) - a relatively low voltage applied over painful areas through small self-adhesive electrodes. The electrical stimulation "disguises" or "overrides" the sensation of pain. It is a small, portable unit, used in intervals, to control pain and reduce dependence on drugs. It is usually prescribed for relief of pain.

Ultrasound - ultrasound uses a high frequency sound wave emitted from the sound head when electricity is passed through a quartz crystal. The sound waves cause the vibration of water molecules deep within tissue causing a heating effect. When the sound waves are pulsed, they cause a vibration of the tissue rather than heating. The stream of sound waves helps with nutrition exchange at the cellular level and healing. Studies have shown that ultrasound is helpful for ligament healing and clinically, for carpal tunnel syndrome, and muscle spasm.

Whirlpool - immersion of a body part into water with small "agitators" to provide a gentle massaging motion. A warm whirlpool provides relief from pain and muscle spasm and is often preparatory to stretching or exercise. Cold whirlpool is used to decrease inflammation and swelling.

Will I get a massage at physical therapy?

Massage may be part of your treatment. Rehabilitation specialists are trained in a variety of techniques that may help with your recovery. Deep tissue techniques may be part of the rehabilitative process. Massage is used for three reasons typically - to facilitate venous return from a swollen area, to relax a tight muscle, or to relieve pain. Contrary to common thought, massage does not increase circulation.

What happens if my problem or pain returns?

Flare ups are not uncommon. If you have a flare up (exacerbation), give us a call. We may suggest you come back to see us, return to your doctor, or simply modify your daily activities or exercise routine.

Can I go to any physical therapy clinic?

In most cases, you have the right to choose any physical therapy clinic. Our practice is a provider for many different insurance plans.

The best thing to do is give us a call and we will attempt to answer all of your questions.

Can I go directly to my physical therapist?

All fifty states have some form of direct access. In most cases, if you are not making significant improvement within 30 days, the therapist will refer you to/back to your physician.

Seeing a physical therapist first is safe and could save you hundreds of dollars or even thousands of dollars. Click here for details

Can my therapist provide me with a diagnosis?

In most states, physical therapists cannot make a medical diagnosis. This is something that your medical doctor will provide for you.

Physical therapists are important members of your medical team. At this point in time, physicians are typically the health care providers that will provide you with a medical diagnosis.

How does the billing process work?

Billing for physical therapy services is similar to what happens at your doctor's office. When you are seen for treatment, the following occurs:

  1. The physical therapist bills your insurance company, Workers' Comp, or charges you based on Common Procedure Terminology (CPT) codes.
  2. Those codes are transferred to a billing form that is either mailed or electronically communicated to the payer.
  3. The payer processes this information and makes payments according to an agreed upon fee schedule.
  4. An Explanation of Benefits (EOB) is generated and sent to the patient and the physical therapy clinic with a check for payment and a balance due by the patient.
  5. The patient is expected to make the payment on the balance if any.

It is important to understand that there are many small steps (beyond the outline provided above) within the process. Exceptions are common to the above example as well. At any time along the way, information may be missing, miscommunicated, or misunderstood. This can delay the payment process. While it is common for the payment process to be completed in 60 days or less, it is not uncommon for the physical therapy clinic to receive payment as long as six months after the treatment date.

What will I have to do after physical therapy?

Some patients will need to continue with home exercises. Some may choose to continue with a gym exercise program. Others will complete their rehabilitation and return to normal daily activities. It is important that you communicate your goals to your therapist, so he/she can develop a custom program for you.

Is my therapist licensed?

Physical therapists (PTs) and physical therapist assistants (PTAs) are licensed by their respective states.

How do I choose a physical therapy clinic?

These are some things you may consider when seeking a physical therapy clinic:

  • The therapist should be licensed in the state.
  • The first visit should include a thorough medical history and physical examination before any treatment is rendered.
  • The patient goals should be discussed in detail during the first visit.
  • Care should include a variety of techniques which might include hands-on techniques, soft tissue work, therapeutic exercises and in some cases heat, cold, electrical stimulation or ultrasound.
  • Do they have a service that can address your problem?
  • Do they take your insurance or are they willing to work with you if they are not a preferred provider?
  • They should be conveniently located. Since sitting and driving often aggravate orthopedic problems, there should be a very good reason for you to drive a long distance for rehabilitation.
  • What are the hours of operation?
  • Can they provide satisfaction survey results?
  • The therapist should provide the treatment.
  • Can you briefly interview the therapist before the first visit?
  • Ask your family and friends who they would recommend.
What is your privacy policy?
Our privacy policy can be read here:
Notice of Privacy Practices

Here's What Our Patients Are Saying

"Erin and Tim were a God-send! They really helped me get my broken foot and sprained ankle back into good working order. I am very thankful for all their knowledge and expertise! The whole staff was wonderful! Gold Medal PT is a great place to come for PT! Thank you, everyone, for your help. I really appreciate it. Hope you all have a great summer. I know I will!"

JP

"Excellent as always, highly recommend. Love how you treat the problem and think of ways to do it and not just go through the motions."

KK

"Gold Medal Physical Therapy stood by me every step of the way from surgery to rehab to half marathon training. Thank you."

JE

"My care at Gold Medal was wonderful! I am out of pain and know how to prevent further injury. Thank you."

DH

"My running is becoming pain free. :) The staff is awesome!"

LK

"I have to tell you that I am learning new and better ways of preventing my back pain."

MR

"My experience here has been wonderful. Everyone I had contact with has been great. I would recommend anyone to come here."

GN

"Gold Medal has been helping me tremendously. I have suffered for 23 years and finally feel some relief. I would recommend highly."

NR

"Sarah is awesome! A + + + all the way! Thank you for a positive and successful experience."

GB

"Gold Medal is awesome! They took super care of me and my foot!"

ED

"The staff has been great. I especially appreciate the flexibility in rescheduling an appointment with little lead time."

JB

"My back has lost the pain that sent me here and I appreciate all that you did for me."

GM

"Gold Medal is great. Everyone from the front desk, insurance, techs and therapists are great and always very helpful."

SL

"The staff is awesome. Friendly and courteous everytime I come in. Schedule times are always flexible."

MM

"This was my first therapy experience. You all set the 'bar' so high! What a great experience. Everyone was so nice & friendly! Thank you for making therapy a great experience!"

JFT

"I was very pleased with my whole experience with Gold Medal. All the therapists and staff were wonderful. I would highly recommend Gold Medal to anyone who needs therapy. Thanks."

JMZ

"I love coming here when I have back problems. The staff is very friendly and lovely. You feel great and special when you come here. Tracey is great. She does magic."

JUG

"It helped a lot for me to understand why I was doing the exercises I was doing. Dave was GREAT at explaining the exercises and re-assessing me doing them. The office staff was great. They were always friendly and knowledgeable. I will recommend Gold Medal to anyone! Thank you!!"

JMP

"I am very pleased with my physical therapy. I love all the therapists (especially Al). I feel like I made a lot of progress. Thanks to all of you."

JTP

"I was very pleased with my whole experience with Gold Medal. All the therapists and staff were wonderful. I would highly recommend Gold Medal to anyone who needs therapy. Thanks."

MZ

"This was my first therapy experience. You all set the "bar" so high! What a great experience. Everyone was so nice & friendly. Thank you for making therapy a great experience!"

FT

"I am pleased with the professional operation - reminder calls, flexibility when I have run late. "No problem" & "No worries" are very reassuring as a patient & reduces stress. Thanks very much for everything!"

CV

"The entire staff worked so great with me. The experience was beyond just therapy. If anyone asked I would tell them to run to Gold Medal Physical Therapy. Thank you and God bless."

FM

"You guys have been amazing. The staff is fantastic, helpful, knowledgeable and took great care of me. Thanks to all of you."

AS

"Very knowledgeable, and very skilled in their craft. They always help me, and I feel better. I have great confidence in Kevin and his team at Gold Medal Physical Therapy. They are in a class by themselves."

Art Modell

"I got surgery on my ankle and once it was time for PT, you guys took great care of me. Thank you all!"

LM

"I came to you with very little movement in my arm. I'm back to moving my arm and working with children without pain and the fear that I could be hurt by a simple pull from a little hand. The entire staff has been fantastic!"

SA

"I've been to many physical therapy offices, your office is the best by FAR. More hands on by the therapist."

DT

"Keep up the good work! Everything was very prompt, friendly, and smooth!"

AC

"Thank you to all your wonderful staff for the help in achieving my goal of healing and getting better. Great therapists and staff! Thanks and good luck to everyone."

KS

"I came in with a problem and it was quickly diagnosed & therapy prescribed. I am 100% cured."

PB

"You did GREAT!!! Tracey and Al are both wonderful. They have given me my independence back. Their expertise, kindness and caring are so "over the top" that it is difficult to explain. Thanks."

CN

"I truly enjoyed everyone who has taken care of me. You guys are awesome!!"

AC

"Problems with pain, movement and strength due to carpal tunnel in both wrists. I now have "happy" hands that work."

MG

"Thank you for making me feel better. The staff at Bel Air are wonderful. They are all very nice, patient, kind and professional."

DK

"Jill was awesome! The receptionist was super friendly and organized. The entire staff was highly professional & always had a smile on their face.... a totally caring environment. The facilities were beautifully decorated, seems silly, but a real plus. Made you feel like you were in a Spa - not PT. Love Gold Medal!! I would recommend you guys to anyone without reservations."

JH

"I came to GMPT after I realized I couldn't zip up my dress. Yeeks!!!! The improvement in my ROM and strength is significant. Thanks to everyone's effort, I was able to rappel down a 17 story building with my frozen shoulder."

WL

"I came in with a lower back injury that was preventing me from running. Thanks to Tracey, I was able to finish my 34th half marathon."

KR

"Both Jeremy and Jill have been extremely helpful and very very pleasant! I would NOT hesitate to tell everyone to come to Gold Medal. My treatments have been outstanding."

KD

"I've been very pleased all the way around - with both the professional knowledge & physical treatment as well as the personal friendliness of all the staff. I felt personally very well cared for. Many thanks."

MW

"Staff was exceptional. Always a pleasure to deal with!!"

TM

"I had knee replacement surgery this year and had a great experience at Gold Medal. I worked with Bryan the most, and I think he is excellent!! Thank you all so much."

PS

"The care I received from Dave was excellent. My arm is 100% better. The staff was also excellent."

DG

"I was able to regain my ankle strength to the same level as my good ankle. This is the third joint issue you have treated me for and all 3 times I have been ver pleased with the results. Thank you."

LO

"I have received great care from Dave. He is most knowledgable in his field of therapy. I will definitely recommend all who have a need to call Gold Medal."

BY

"Terrific! I learned a lot and you helped me recover from sciatic problems. Plus, everyone is so nice."

JJ

"It took a year and a half, but I am much stronger, with less pain and some good habits. Great people."

GF

"You were all so incredibly kind to me when I struggled through my pain. As I moved on to different treatment and several second opinions, I learned that not everyone shares their knowledge as you did nor do they share their support & kindness as everyone did in Perry Hall and at the Brick Bodies site."

LP

"This has been the best PT experience. The best staff, the best service, and the very best care. Thank you!"

RD

"The staff members are attentive, diligent and so very friendly. My therapist, Bryan, listened to my concerns, was sympathetic, and focused on the therapy needed on that day. He also helped me understand exercises were important to do at home."

JV

"I can not believe the care I have received. Everyone has been kind, thoughtful and professional. You can be sure that I will recommend friends to Gold Medal. Thank you for your care."

AS

"I usually saw Jill for my herniated disc in my lower back, and also saw Jennifer several times. Both are exceptional therapists, always mindful of my pain level, and never pushed too far. Thank you so much."

CW

"I came to GMPT because of pain in my back and down my right arm. Jill put me on a plan that really improved my back, neck and arm. It makes it easy to come when you are treated as a person and not just an appointment."

RP

"I'm always raving about the staff at Gold Medal and everything they've done for me. I had been dealing with back pain for years, and finally sought treatment. After a few weeks at Gold Medal, I was walking pain free and standing up straight, which made my mother very happy! I recommend GMPT to all of my friends!"

Kelly Griffin
Play Action Sports/
Top of the Bay Sports/ iLAX

"Everyone at GMPT has been absolutely great. I was more than pleased with the care, patience, knowledge and encouragement from the staff. Thanks to Jennifer and Jeremy for all their help. I appreciate it so much!"

LG

"Everyone was attentive and professional. My questions were taken seriously and answered sincerely. I would definitely recommend GMPT to my family & friends."

PS

"The staff did great, very professional and courteous. Therapy was very good. I'm leaving feeling much better and greatly improved with my movement and overall feeling. Great Job. I'll recommend your staff any time."

MB

"Outstanding care & customer service. Continue with the course you are on!"

SE

"I felt the office was very nice and helpful. Therapy staff very good, explains everything and listens to patient. Great with children."

JM

"Great! Everyone very friendly. Impressed with level of expertise & knowledge."

BM

"Fabulous! Always a nice welcome and great people, and a lot of physical improvement. Thanks for everything!"

KM

Read More Testimonials »

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410-638-5525 or 410-529-0989

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Are you looking for a new career opportunity?

Do you desire to join a Values Based local Employer?

Are you seeking a like-minded Team of Health & Wellness professionals?

COME JOIN THE GOLD MEDAL TEAM!

Tech Positions - seeking organized, detailed and dependable person(s) - good customer service skills a must! Experience helpful, but will train. Candidate would be willing to work flexible shifts at any location. Daytime/Evening hours.

Please email resumes to Ashley - asmith@goldmedalpt.com or fax 410-529-0993


Medical Billing Specialist - We are looking for an Experienced Billing Specialist. Must have prior knowledge with Insurance companies, payment posting and collections, as well as ICD and CPT knowledge for our Perry Hall location.

Email resume to Ashley - asmith@goldmedalpt.com or fax 410-638-5558


Physical Therapy Bel Air

Gold Medal Physical Therapy
407 E. Churchville Rd
Suite 102
Bel Air, MD 21014
410-638-5525

Physical Therapy Perry Hall

Gold Medal Physical Therapy
8640 Ridgely's Choice Drive
Suite L-1
Perry Hall, MD 21236
410-529-0989


Gold Medal Moments

Click here for inspiring stories from
people who have experienced
Gold Medal exceptional care.